CasinoLab Cookie Policy
Last updated: June 3, 2026
This Cookie Policy explains how CasinoLab, operated by Genesis Global Limited (company number C65325), uses cookies and similar tracking technologies on its website. It describes what cookies are collected, why they are used, and how you can control them. This policy should be read alongside the Privacy Policy, which covers the broader handling of personal data.
Genesis Global Limited holds a UK Gambling Commission remote casino licence (reference 45235) and an MGA licence (MGA/CRP/314/2015). Cookie practices on this platform are aligned with applicable data protection and privacy requirements in the United Kingdom and Malta.
Interpretation and Definitions
The terms used throughout this policy carry consistent meanings. Understanding these definitions helps clarify the scope of cookie collection and processing as it applies to your use of the service.
Key Terms
Company refers to Genesis Global Limited, the operator of CasinoLab casino services, registered in Malta under company number C65325.
Cookies are small data files placed on your device by a website. They store a limited amount of information related to your activity or preferences on that site.
Website refers to the CasinoLab online casino service and all pages accessible through it.
User means any individual who accesses the website, whether registered or not. Where the context involves account activity, the user must be aged 18 or over.
Personal data means any information that can directly or indirectly identify a natural person, as defined under applicable UK and EU data protection law.
Service refers to the full casino offering provided by Genesis Global Limited under the CasinoLab brand, including account, payment, and gaming functions.
What Cookies Are
Cookies are a standard part of how websites function. When you visit the CasinoLab website, small text files may be placed on your browser or device. These files record certain details about your visit, such as your session state, language preference, or browsing behaviour within the site.
How Cookies Work
Each cookie contains a name, a value, and an expiry date. When you return to a site, the browser sends the stored cookie back to the server, allowing it to recognise your device or session. Cookies do not typically contain directly identifying personal data on their own, but they can be linked to other data held by the operator.
Cookies on this site are used for functional, analytical, and security purposes. They are not used to collect sensitive financial data or payment card details, which are handled through separate secure processing channels. Data collected via cookies is processed in accordance with the Privacy Policy and applicable UK data protection requirements.
Types of Cookies
Cookies vary by how long they remain on your device and when they become active. CasinoLab uses two primary types based on storage duration and session behaviour.
Session Cookies
Session cookies are temporary. They are created when you open your browser and deleted automatically when you close it. On this platform, session cookies are used to maintain your login state, keep your game session active, and preserve temporary settings during a single visit. They do not persist beyond that browsing session.
Persistent Cookies
Persistent cookies remain on your device for a set period after your session ends, or until you manually delete them. They allow the site to remember your preferences, language selection, and certain account settings across visits. Persistent cookies used on this platform have defined expiry periods and are not retained indefinitely. The specific retention duration depends on the purpose of each cookie.
Cookie Categories
Cookies used on this website are grouped by their function. Each category serves a different purpose, and not all categories require your active consent.
| 🔒 Category | 📌 Purpose | 🧾 Consent Required |
|---|---|---|
| 💡 Essential | Core site function, security, login | No — technically necessary |
| ⚙️ Functional | Preferences, language, saved settings | Yes — optional but improves UX |
| 📊 Analytical | Traffic data, usage patterns, performance | Yes — used to improve the service |
| 🎯 Targeting | Behaviour tracking for relevant content | Yes — opt-in basis |
Essential Cookies
Essential cookies are required for the website to operate. They support authentication, fraud prevention, load balancing, and basic navigation. Without them, core features such as account login, session management, and secure payments cannot function. These cookies are placed without requiring your consent because they are strictly necessary for service delivery.
Functional Cookies
Functional cookies store preferences you set during your visit, such as your chosen language or display settings. They are not required for the site to work but improve usability across sessions. These cookies are activated based on your consent and can be adjusted through your browser settings.
How Cookies Are Used
Cookies on this platform are applied across a range of operational and technical functions. Their use is connected to real features you interact with when using the casino service.
Authentication and Security
When you log in to your CasinoLab account, session cookies confirm your identity and maintain a secure connection throughout your visit. This prevents unauthorised access and supports the one-account-per-player controls that apply under the platform terms. Security cookies also help detect unusual activity patterns, which may trigger account review in line with KYC and AML obligations.
Preferences and Personalisation
Functional cookies record settings you choose, including language selection and display preferences. These are stored so you do not need to re-enter them each visit. Analytical cookies collect aggregate data on how users interact with different sections of the site, such as which game categories are visited most frequently. This data is used to improve site performance and navigation, not to identify individual users.
Performance Monitoring
Performance-related cookies help the platform identify technical issues, measure load times, and monitor overall site stability. Data from these cookies is processed in aggregate form and is not linked to individual account records unless a specific technical review requires it.
Your Cookie Choices
You have control over which cookies are placed on your device. The options below explain how consent works and what happens if cookies are restricted.
Consent and Opt-Out
When you first visit the site, a consent notice explains which cookie categories are in use. You can accept all categories, or choose only essential cookies. Withdrawing consent for non-essential cookies does not affect your ability to access your account or complete transactions, but some features may behave differently.
You can update your consent preferences at any time through the cookie settings available on the site. Withdrawing consent applies to future processing and does not remove cookies already placed before that change.
Consequences of Disabling Cookies
Disabling essential cookies will prevent the site from functioning correctly. Login sessions will not be maintained, and certain account features will be unavailable. Disabling functional or analytical cookies will not break core functionality but may affect personalisation and site performance data. Targeting cookies can be disabled without any effect on your ability to play.
Browser Cookie Settings
In addition to on-site controls, you can manage or delete cookies through your browser. Each major browser provides its own tools for this purpose.
Managing Cookies by Browser
Below are brief instructions for the most commonly used browsers:
- 🌐 Google Chrome: Go to Settings > Privacy and Security > Cookies and other site data. You can block third-party cookies, clear existing cookies, or allow site-specific exceptions.
- 🦊 Mozilla Firefox: Go to Settings > Privacy and Security > Cookies and Site Data. Options include blocking cookies by category or clearing them on each session close.
- 🧭 Safari (Desktop): Go to Preferences > Privacy > Manage Website Data. You can remove stored cookies by site or block all cookies.
- 📱 Safari (iOS): Go to Settings > Safari > Privacy and Security. Toggle Block All Cookies or Clear History and Website Data.
- 🪟 Microsoft Edge: Go to Settings > Cookies and Site Permissions > Manage and Delete Cookies and Site Data. Options include blocking specific sites or types.
- 🖥️ Opera: Go to Settings > Advanced > Privacy and Security > Site Settings > Cookies. Similar controls to Chrome apply.
Changes made through browser settings take effect immediately and apply to all sites, not only this one. If you clear cookies, you may be logged out of your account and will need to re-enter your preferences.
Third-Party Cookies
Some cookies placed on this site originate from third-party services integrated into the platform. These include analytics providers and security tools that operate under their own privacy frameworks.
Third-Party Data Sharing
Cookies set by third parties are subject to their own privacy policies. Genesis Global Limited does not control how third-party providers process the data they collect through their own cookies. Where third-party tools are used, their involvement is limited to the specific function they provide, such as traffic analytics or fraud detection.
The following table summarises the general categories of third-party cookie use:
| 🛡️ Type | 🔑 Example Use | 📎 Data Shared |
|---|---|---|
| 🧠 Analytics | Site performance and traffic measurement | Aggregated usage data |
| 🪄 Security | Fraud detection and bot prevention | Device signals, session data |
| 🎲 Functionality | Embedded features, localisation | Preference signals |
No payment card data or account credentials are transmitted through third-party cookies. Sensitive personal data used for KYC, AML, or identity checks is handled through separate secure processing systems not connected to cookie-based tracking.
Data Retention and Cookies
Cookies are retained only for as long as required for their stated purpose. Session cookies are deleted when the browser session ends. Persistent cookies have fixed expiry periods that vary by function.
Retention Periods
Retention periods for cookies used on this site follow these general guidelines:
- 🕐 Session cookies: deleted when the browser is closed
- 📅 Functional preference cookies: typically retained for up to 12 months
- 📈 Analytical cookies: typically retained for up to 24 months, then purged
- 🚫 Targeting cookies: retained only while consent is active; removed on withdrawal
These periods are reviewed periodically. If the purpose of a specific cookie no longer applies, it is removed from the active set. Retention practices are aligned with UK data protection obligations applicable to Genesis Global Limited.
Updates to This Policy
This Cookie Policy may be updated periodically to reflect changes in cookie use, applicable law, or platform features. Revisions take effect from the date shown at the top of this page.
You are encouraged to review this policy from time to time. Continued use of the website after a policy update means you have acknowledged the revised version. If changes affect how consent is collected, you will be notified through the on-site consent interface.
Contact Us
If you have questions about how cookies are used on this platform, or wish to exercise any rights related to cookie-based data processing, you can get in touch through the following channels.
How to Reach Us
Queries related to cookies, data processing, or consent management can be submitted via the support form available in the account area. The CasinoLab support team operates Monday to Friday, 6 AM to 5 PM GMT, with a response target of three business days for non-urgent data queries.
For formal data protection requests, including subject access requests or complaints related to cookie use, Genesis Global Limited can be contacted through the official contact page. If you are not satisfied with the response, you may refer your concern to the Information Commissioner’s Office (ICO) in the United Kingdom, which is the supervisory authority for data protection matters under UK law.